Teams at Felix (felixforyou.ca)

Provide L1/L2 IT support for Mac and Windows; manage helpdesk tickets in Jira; perform onboarding/offboarding and SaaS administration; maintain endpoint management and security (Kandji, EDR); troubleshoot hardware and network issues during periodic on-site visits; conduct SaaS audits, licensing reviews, monitoring, and documentation to optimize IT operations.

Build and maintain full-stack web applications (PHP/Laravel backend, Vue.js frontend), design architecture, improve reliability via testing and observability, manage databases, optimize systems, collaborate with product and design, and mentor junior engineers.

Build and maintain a custom WordPress block theme and design system, shipping pages and reusable components from Figma. Develop custom Gutenberg blocks, plugins, APIs, content importers, experimentation, analytics pipelines, and QA automation. Optimize for performance and SEO, implement tracking and A/B tests, and collaborate closely with Design, Marketing, SEO, and Growth.