Jobs at Fairstone Bank

Promote and sell loan and protection products, assess customer needs, manage applications through closing, perform credit assessments, process payments, manage overdue accounts, and achieve individual and team sales targets while delivering excellent customer service.

Promote and sell loan and protection products, assess customer needs, manage applications through closing, build trusted relationships, meet sales targets, perform credit assessments, process payments, and manage overdue accounts. The role requires at least one year of sales or target-focused customer service experience, strong communication and negotiation skills, and a customer-first mindset.

Reviews and adjudicates vehicle loan applications by assessing creditworthiness, income, employment, credit history, collateral, and supporting documentation. Ensures adherence to credit policies, risk parameters, and document requirements while delivering timely, customer-focused service. Collaborates with sales, funding, income teams, and automobile dealers in a fast-paced environment.

Leads business operations and first-line risk management for Card Services. Responsibilities include strategic planning, governance, executive reporting, performance management, risk assessments, control evaluations, audit and regulatory readiness, remediation oversight, incident management, and cross-functional coordination. Advises executive leadership on operational effectiveness, transformation, business decisions, and emerging risks while ensuring alignment with enterprise risk frameworks and regulatory expectations.

Executes marketing automation and email campaigns across multiple brands, including customer lifecycle journeys, segmentation, A/B testing, QA, personalization, reporting, and performance optimization. Collaborates with analytics, creative, content, brand, and product teams to improve acquisition, engagement, and retention. Troubleshoots delivery issues, manages campaign requests and documentation, and applies industry best practices.

Leads compliance advisory, operational compliance, privacy, consumer protection, regulatory risk assessment, policy development, monitoring, reporting, training, and compliance issue remediation for a financial institution. Advises business units and senior leadership, liaises with regulators and internal control functions, conducts privacy impact assessments, oversees compliance reporting, and manages and coaches compliance staff.