Jobs at Fairstone Bank

The Director, Incentive Programs designs and manages variable compensation plans, ensures alignment with business goals, and provides reporting insights. They lead cross-functional initiatives and collaborate with HR and Finance to optimize performance metrics and compensation effectiveness.

Support and coordinate regulatory engagements with OSFI and other regulators by preparing correspondence, materials, and meeting briefs; track supervisory findings and remediation; liaise with internal stakeholders to gather inputs; maintain records and governance artifacts; monitor regulatory guidance; and provide ad hoc ERM reporting and workflow support to ensure timely, auditable regulatory interactions.

Serve as a senior full-cycle recruiter and TA SME: lead intake meetings, source and engage mid-to-senior talent, build pipelines, ensure ATS data integrity, support TA training and process improvements, manage background/credit checks, and deliver excellent candidate and hiring manager experiences.

Lead content strategy and creation for Walmart Rewards Mastercard engagement and retention campaigns across email, SMS and in-app channels. Manage campaign briefs, QA, stakeholder approvals, testing and optimization, deliver performance insights, and ensure compliance with legal, privacy and anti-fraud requirements.

Provide administrative and operational support by processing mail and worklists, updating customer files, responding to internal and merchant requests, resolving discrepancies through research, monitoring inboxes, and contributing to process documentation and continuous improvement while collaborating with teammates to meet priorities.

Support FP&A for Technology: manage expense reporting, forecasts, AOP and quarterly reviews, build financial models and dashboards, enable Workday/OneStream capabilities, analyze operating expenses and efficiency, develop business cases, and provide data-driven recommendations to leadership.

Lead and oversee a portfolio of branch and business operational processes. Own process documentation and governance, monitor KPIs, run continuous improvement initiatives (Lean/Six Sigma/BPMN), implement risk controls, support business continuity and operational escalations, and collaborate cross-functionally to ensure efficient, compliant, and scalable operations.

Develop and execute B2B marketing programs, lifecycle campaigns and customer journeys to drive merchant growth, activation, engagement and retention. Partner with analytics and business teams for segmentation, campaign setup, QA, performance analysis, and optimization. Provide market and competitive insights, manage stakeholders and agency partners, ensure compliance with privacy and anti-fraud requirements, and present results and recommendations to senior leadership.

The Director, Credit Card Acquisition manages end-to-end growth strategies for credit card accounts across multiple channels while ensuring compliance and profitability. This role includes team leadership, strategy development, and stakeholder engagement to drive portfolio growth.

Assess and adjudicate vehicle loan applications by reviewing credit history, income/employment, and collateral valuation. Ensure accurate, timely decisions following credit policy, perform detailed document review, register required documents, and provide customer-focused service while collaborating with Sales, Income, Funding and Dealer partners.

Support Mortgage FP&A through financial models, forecasts, AOP and quarterly reporting. Manage expense and efficiency ratio analysis, prepare executive review materials, build business cases, enable Workday/OneStream capabilities, and develop dashboards and data platforms to provide data-driven strategic insights and improve performance.

Plan, execute and optimize lifecycle campaigns and customer journeys for Walmart Rewards Mastercard across email, SMS and in‑app push. Develop audience segmentation, briefs and offers; manage campaign setup, approvals, QA and compliance. Lead post-campaign analysis, report insights, and present recommendations. Coordinate with creative, analytics, operations, legal and retail partners to meet engagement, activation and retention KPIs.