Teams at FacilityOS

Leads the IT team and owns secure, reliable employee technology services, including support, onboarding and offboarding, identity and access, Microsoft 365, endpoints, SaaS governance, vendors, budgets, and IT controls. Administers approved AI platforms and implements AI-enabled IT automation. The role also manages service performance, audits, compliance, infrastructure reliability, licensing, hardware lifecycles, and continual improvement.

Build and operate secure, reliable Azure infrastructure for a SaaS platform. Responsibilities include Terraform-based infrastructure as code, Azure DevOps CI/CD, security and compliance controls, production support, incident response, observability with Datadog, FinOps, automation, self-healing capabilities, and developer enablement. The role also supports cloud governance, troubleshooting distributed systems, root-cause remediation, and infrastructure cost optimization.

Manage the commercial and operational infrastructure for global channel partnerships. Responsibilities include maintaining partner agreements, pricing and discount frameworks, approved vendor status, price books, order booking processes, deal registration, enablement content, partner portal requirements, and channel team onboarding. The role collaborates with RevOps, Legal, Finance, Product, procurement teams, and channel leadership to standardize processes and improve partner operations.