Teams at Everflow - Partner Marketing Platform

Manage and optimize Everflow Marketplace demand-side integrations for advertisers and publishers. Monitor traffic and data, troubleshoot APIs/JS SDKs and tracking discrepancies, escalate platform issues to engineering, and maintain technical documentation and FAQs to improve integration performance and stability.

Develop and execute test plans, automated UI and functional tests, and CI flows. Create quality metrics, coordinate test strategies with product and engineering teams, ensure reliability and performance across web/API and microservices, and support mobile testing and defect triage to move projects to production.

Own and scale the public Help Center: design information architecture, write and maintain step-by-step technical guides, FAQs, and troubleshooting articles for API integrations and tracking. Partner with Product and Customer Success to prioritize high-ticket topics, audit content accuracy, and use analytics to reduce support tickets. Ensure Help Desk serves as single source of truth and supports downstream AI initiatives.