Teams at Ericsson

Assist account managers in the sales process, build customer relationships, drive digital initiatives, collaborate on supply chain, manage pricing, and support sales targets.

The role involves advising on union matters, compliance with employment laws, and ensuring alignment with collective bargaining agreements. It requires strategic coaching, policy implementation, and collaboration with various HR disciplines to manage employment-related risks effectively.

Lead Canada network operations delivery, accountable for contractual fulfillment, network rollout, planning, optimization, customer support and financial results. Drive automation and AI adoption, manage scope changes, enable profitable growth with customers, and lead Customer Operations Managers and Program Directors while influencing C-suite stakeholders and ensuring operational excellence.