Jobs at Ericsson

Designs and delivers end-to-end cloud platform solutions for North American customers. Responsibilities include analyzing requirements, developing solution proposals, designing cloud architectures, onboarding 5GC and other applications, troubleshooting networking and infrastructure issues, collaborating with product and offshore teams, documenting root-cause analyses, and improving delivery quality. The role requires extensive experience with private and public clouds, Kubernetes, Docker, OpenStack, networking, storage, automation, Linux, and cloud-native security.

Supports 4G, 5G, CBRS, and small-cell network launches through RF analysis, KPI monitoring, auditing, drive testing, troubleshooting, and optimization. Assists with C-band deployments, radio and baseband swaps, site alarms, project delivery, customer communications, and pre-sales support. The role provides mentorship and cross-functional collaboration while developing expertise in RAN performance, network design, automation, and technical service delivery.

The role involves shaping technical strategies for 5G and AI solutions, influencing customer technology vision, and managing complex business opportunities with executive stakeholders.

Develop AI-assisted software development and testing automation, operational AI agents, RAG workflows, evaluation systems, monitoring tools, and guardrails. Support observability, incident analysis, system integration, testing, documentation, and process improvement. The role requires Python, SQL, machine learning, MLOps, LLMOps, AgentOps, fine-tuning, and AI agent framework knowledge.