Jobs at Ericsson

Lead delivery of Cloud Software and Core Networks projects: align contract and delivery, plan and execute projects, manage stakeholders and finances, ensure compliance and delivery excellence, mentor teams, and leverage data, automation and AI for reporting and decisions.

Design and operationalize GenAI architectures and agentic workflows for enterprise use. Advise on when to use prompting, RAG, agents or fine-tuning; integrate LLMs with systems and data; implement security, privacy, governance, monitoring, and scalable production patterns while optimizing cost, latency, and reliability.

Lead end-to-end customer delivery and operational excellence for Cloud Software & Services engagements. Accountable for delivery performance, governance, financial discipline, KPI monitoring, risk and escalation management, cross-functional execution, resource planning, and customer satisfaction. Manage and develop an operations leadership team, drive forecasting and business planning, and partner with Sales, PMO, Product, Finance, and Customer Units to ensure profitable, high-quality service delivery.

The Data Center Technician is responsible for installing, maintaining, and troubleshooting optical transport in data centers, ensuring quality and customer satisfaction while managing technical documentation and audits.

The Executive Administrative Assistant provides high-level administrative support, coordinating activities, managing inquiries, and driving operational efficiency for management. Key tasks include scheduling, communication, meeting preparation, and supporting executive needs with strategic insights.

Lead and grow Ericsson's OSS/BSS, IT Managed Services, and ADM sales in Canada. Define account strategy, engage C-suite, shape AI-enabled opportunities, drive upsell and contract negotiations, forecast pipeline, partner with delivery/finance/legal, and ensure execution and governance to meet account targets and customer satisfaction.

The role involves shaping technical strategies for 5G and AI solutions, influencing customer technology vision, and managing complex business opportunities with executive stakeholders.