Teams at Emburse

Leads product operations by building data insights, dashboards, scalable operating models, and cross-functional processes. Evaluates product-management systems, develops strategies and execution roadmaps, conducts competitive and pricing analyses, and advises product, engineering, design, and go-to-market teams. The role requires senior stakeholder influence, independent problem-solving, change leadership, and coaching of junior colleagues in a software or technology environment.

Manage a portfolio of enterprise customers to drive adoption, retention, and expansion. Build executive relationships, run business reviews, troubleshoot escalations, track metrics in Salesforce/Power BI, deliver product demos, mentor junior CSMs, and influence product and process improvements.

Support performance review cycles, goal setting, talent reviews, succession planning, and employee development initiatives. Facilitate workshops and create training materials using Google Workspace and Microsoft Office. Collaborate with HR Business Partners and managers to identify capability gaps, maintain talent data, track development plans, manage project milestones, and support HR and L&D processes.