Jobs at Emburse

Own strategic customer relationships across the post-sales lifecycle, driving retention, adoption, renewals, and expansion. Lead executive business reviews, identify churn risks, resolve escalations, provide product education, and advocate for customer needs. Maintain accurate Salesforce records, contribute to customer success processes and playbooks, represent the company externally, and mentor newer customer success managers.

Develop web applications and interconnected system solutions using Node.js, TypeScript, relational databases, APIs, and cloud services. Responsibilities include designing features, debugging, refactoring, code reviews, unit and integration testing, technical documentation, secure software development, and collaboration within agile SDLC processes. The role requires working with REST services, third-party integrations, source control, and frontend frameworks such as React or Angular.

Own customer success for SaaS accounts by driving adoption, optimization, retention, renewals, and expansion. Build success plans, monitor customer health and usage data, lead strategic business reviews, provide recommendations, manage stakeholder relationships, and coordinate internal teams to resolve challenges. Partner with Sales on account planning and commercial opportunities while maintaining accurate customer records and risk assessments.

Owns the full lifecycle of travel and expense analytics product features, from vision, requirements, roadmaps, and user testing through launch and post-release optimization. Partners with engineering, design, analytics, marketing, customer success, and clients to ensure accurate, explainable data products. Defines metrics, data guardrails, acceptance criteria, documentation, and release standards while managing backlogs, testing, stakeholder communication, and customer adoption.

Leads Emburse’s Analytics and Travel Analytics engineering teams, overseeing people development, delivery, data pipelines, dimensional models, embedded analytics, dashboards, and AI-enabled insights. Owns SDLC and agile practices, partners with Product on scope and tradeoffs, ensures secure and compliant data practices, and improves quality, automation, testing, cost management, and delivery predictability. The role also recruits and develops engineering talent across North America and Europe.

Leads and develops a software engineering team of 5–6 people, balancing people management with hands-on technical leadership. Responsibilities include reviewing code, guiding architecture, managing integrations, improving development workflows, coaching team members, hiring, and delivering scalable applications on schedule. The role requires collaboration with product, vendors, and cross-functional leaders, along with expertise in C#, .NET, cloud platforms, distributed systems, APIs, databases, DevOps, and secure software development.

Develops and enhances distributed web applications using C# and .NET, RESTful APIs, cloud services, databases, integrations, and modern deployment practices. Responsibilities include designing features, debugging, refactoring, code reviews, unit and integration testing, technical documentation, secure coding, and Agile collaboration. The role requires working across Windows and Linux environments, CI/CD pipelines, third-party APIs, and interconnected system components. This is an onsite position in Toronto.

Leads technical accounting, payroll and benefits accounting, ASC 606 revenue recognition, equity and share-based compensation, sales tax compliance, audits, statutory reporting, reconciliations, and finance automation projects. Manages an Accountant II, reviews accounting deliverables, coordinates external and statutory audits, and drives financial close optimization and compliance across domestic and international entities.