Build and manage relationships with high-value players through communications, local events, promotions, and issue escalation. Drive revenue, loyalty, and brand advocacy by understanding player needs, market trends, and new gaming offerings. Compile player feedback, follow VIP and responsible gaming policies, and obtain required gaming licenses. The role requires customer-facing experience, analytical decision-making, travel, and availability for nights and weekends.

Lead the design, development, and maintenance of scalable platform systems using C# and .NET Core. Mentor engineers, improve CI/CD pipelines with Jenkins and Bamboo, implement DevOps, GitOps, and Infrastructure as Code practices, and manage Kubernetes-based cloud infrastructure on AWS or GCP. Diagnose complex system issues, improve reliability, support on-call operations, and collaborate across engineering teams to deliver resilient platform capabilities.

Leads integrated, full-funnel Casino marketing strategy and execution across the Canadian market. Develops locally relevant campaigns, briefs, and go-to-market strategies tied to growth metrics; coordinates CRM, acquisition, paid media, social, PR, creative teams, and agencies; activates cultural and tentpole moments; and uses performance data to optimize results. Requires strong knowledge of Canadian consumers, cross-functional collaboration, storytelling, and experience in regulated gaming or similar industries.