Jobs at Dialpad

Lead design and implementation of scalable mobile (iOS/Android) test automation frameworks, maintain CI/CD pipelines, analyze failures, build reporting and performance tests, integrate AI tooling, and collaborate with engineering and product teams to ensure testable features and high product quality.

As a Technical Support Engineer, you will manage escalations, troubleshoot issues, collaborate with teams, and enhance support processes to ensure customer satisfaction.

The Founding AI Systems Engineer will design, build, and improve systems connecting AI capabilities to production, ensuring reliable deployment and operational discipline.

As an Analytics Engineer, you'll collaborate with stakeholders to leverage big data for insights, develop machine learning models, and maintain dashboards to support decision-making and process improvements.

As a Senior Software Engineer on the Tel Core team, you'll maintain media services, design APIs, resolve production issues, and mentor peers while ensuring high-quality audio experiences.

As a Customer Success Manager, you'll build relationships, drive customer adoption, and facilitate training, ensuring satisfaction and value from the products.

As a Sr. SDET at Dialpad, you will develop and maintain test automation frameworks for AI voice agent services, ensuring end-to-end quality. Responsibilities include designing automation tools, integrating AI quality checks, conducting performance tests, and mentoring engineers. Collaboration with AI teams and code development in Python, Java, or JavaScript is essential.