Teams at Dialogue

Lead Dialogue’s enterprise client success function by managing senior account managers, strengthening executive relationships, driving retention and expansion, and developing value-based account strategies. The role involves coaching teams, representing the company at industry events, aligning cross-functional teams, influencing product direction, and acting as a trusted advisor to strategic clients.

Lead and develop a team of senior account managers serving strategic enterprise clients. Drive retention, expansion, and client advocacy through value-based account strategies, executive relationships, cross-functional alignment, and influencing product and clinical direction. Represent Dialogue externally and ensure sustainable growth and measurable client value.

Lead and develop a partner-facing team to manage large, complex accounts, drive retention and revenue expansion, and build scalable processes. Use Salesforce and analytics to monitor performance, run executive reviews, support negotiations, and partner cross-functionally to improve partner experience and operational effectiveness.