Teams at Diageo

Manages customer orders and product flow from suppliers and warehouses, minimizing out-of-stocks and resolving delivery exceptions. The role coordinates with customers, Sales, Finance, Supply Planning, Logistics, and manufacturing teams; monitors KPIs, supports product launches and discontinuations, improves order processes, and communicates logistics updates. It also trains team members, manages expedites and returns, ensures data accuracy, and balances service, cost, cash, and quality objectives.

Leads Canadian supply chain operations across customer operations, value-added packaging, demand and supply planning, inventory, keg operations, and beer distribution. Oversees a 40+ person team, Ontario keg warehousing and delivery, supply continuity, inventory exceeding $50 million, strategic planning, cross-functional improvement programs, and partnerships with logistics, manufacturing, finance, government, and trade organizations. Drives supply chain strategy, systems adoption, cost reduction, customer service, and organizational capability development.

Provide category management support for chain retail customers using shopper, category, assortment, space, and performance insights. Develop planogram and assortment recommendations, build customer-facing selling stories and presentations, analyze data to identify growth opportunities, partner with KAMs and cross-functional teams, track implementation impact, and stay current on retail and regulatory changes.