Jobs at Deliverect

Drive enterprise implementations by scoping technical solutions, architecting API-based integrations, managing stakeholder alignment (including C-suite), executing end-to-end testing and enablement, providing VOC to Product, troubleshooting integrations, and mentoring junior team members to ensure successful SaaS adoption and operational efficiency.

Manage enterprise customer relationships, drive product adoption, retention, and expansion, and demonstrate measurable platform value. Oversee implementation milestones, monitor customer health through data-driven reporting, identify upsell opportunities, and build consultative stakeholder relationships. Create tailored presentations and educational materials, address feedback proactively, and collaborate with Sales, Product, and Support teams to deliver successful customer outcomes.

Serve as the technical lead for enterprise customers, managing integrations end-to-end, tracking SLA performance, diagnosing API/webhook issues, escalating to engineering, querying data with SQL and scripting, and identifying expansion opportunities to support revenue targets.