Teams at CUBE (cube.global)

The Senior Customer Success Manager will enhance client relationships, drive product adoption, manage renewals, and ensure customer satisfaction for enterprise financial services clients.

Lead and deliver customer API integrations across Canada (and US as needed). Own end-to-end API lifecycle, define standards and playbooks, resolve complex integration issues, partner with Product and Engineering, maintain documentation, and mentor peers to ensure timely, secure, and scalable onboarding and adoption.