Jobs at Co-operators

Develops customized insurance and risk management solutions for credit union clients. Responsibilities include assessing complex risks, creating integrated insurance proposals, presenting recommendations to senior leaders and boards, overseeing large accounts, supporting underwriting strategies, developing risk management materials, and identifying product or service gaps. The role also provides technical guidance, supports product development, and builds trusted client and colleague relationships.

Designs, builds, maintains, and implements backend data solutions, including data stores, models, pipelines, APIs, and analytic solutions. The role assesses data quality, develops automated controls, supports scalable and secure architecture, communicates findings to business audiences, and coaches colleagues. It requires strong data engineering, integration, modeling, warehousing, and management expertise, plus knowledge of the insurance domain and proficiency with Azure data technologies.

Develops and executes integrated B2B2C marketing campaigns supporting business and partnership objectives. Creates campaign plans, content briefs, copy, and channel recommendations; coordinates internal and external stakeholders; manages timelines and deliverables; and evaluates campaign performance against KPIs. Uses quantitative and qualitative insights to optimize partner promotions, strengthen engagement, and drive growth while maintaining on-brand customer and partner experiences.

Leads the architecture, development, deployment, and maintenance of Azure-based data platforms and products. Designs infrastructure using Terraform, builds secure CI/CD pipelines, develops scalable data pipeline templates, and implements monitoring, quality, reconciliation, governance, and security controls. Provides engineering leadership, mentors staff, coordinates platform updates, optimizes performance, documents systems, and partners with business, technology, security, governance, vendors, and analytics teams to deliver customer-centric data initiatives.

Monitor and maintain application and service reliability across production environments. Respond to incidents, analyze root causes, resolve system issues, develop monitoring and self-diagnosis tools, and improve performance and operational processes. Collaborate with internal business teams and external providers to troubleshoot and optimize integrations. The role requires application support experience combining development and operations, software engineering knowledge, system administration skills, and proficiency with monitoring and logging tools.

Reviews mutual fund transactions and activities for regulatory compliance, identifies concerns, supports Advisors in resolving issues, conducts location audits, submits compliance reports, and provides coaching and training. The role also assists with onboarding new Advisors and liaises with Registrations. It requires mutual fund experience, licensing, compliance certification, regulatory knowledge, occasional travel, and use of a personal vehicle.

Plans, leads, and completes complex IT, systems development, operational, compliance, and special audits. Evaluates technology controls, identifies gaps, prepares audit reports, supports external auditors, develops ACL-based audit programs, conducts peer reviews, and advises projects on risk management and controls. Supervises audit team members, communicates findings to technical and business stakeholders, and promotes improvements in governance, control processes, and operational efficiency.

Leads Farm or Commercial property and casualty insurance pricing initiatives, including rate changes, segmentation, advanced analytical modeling, and complex actuarial projects. Collaborates with business partners, explains actuarial concepts, develops innovative solutions, and supports portfolio profitability. The role also mentors colleagues and leads medium-to-large projects. Requires at least five years of P&C actuarial experience and proficiency with SQL, SAS, R, and/or Python.

Provide sales and service for personal auto and home insurance products. Advise clients, prospect for new business, perform risk assessments and inspections, handle client inquiries and complaints, and meet individual and agency sales, quality and productivity targets.

Develop and implement claims-system business rules, adjudication guidelines, and risk assessment processes for creditor insurance claims. Provide claims expertise to product and underwriting initiatives, conduct quality assurance audits of claims and systems, recommend process improvements, monitor industry metrics, and support compliance, efficiency, and client satisfaction. Serve as a subject matter expert and communicate recommendations to stakeholders and claims staff.

The Data & Reporting Analyst administers the PPM Pro platform and develops SQL data models, Power BI dashboards, and enterprise reporting solutions. The role gathers requirements, manages reporting assets, performs descriptive and diagnostic analysis, prepares and reconciles data, and supports strategic, financial, and project portfolio decision-making. It also provides ad hoc analytics for organizational initiatives and collaborates with business and technology partners to improve project information flows.

The Senior Actuarial Analyst supports pricing and product work for wealth products, including annuities, segregated funds, and group retirement plans. Responsibilities include analyzing assumptions, developing projections, running quotes, applying actuarial concepts, communicating findings, supporting research and development, and mentoring junior staff. The role requires insurance industry experience, actuarial modeling skills, and active progress toward CIA or SOA Associateship.

Leads a specialized Accident Benefits dispute resolution team, providing technical guidance on complex LAT matters, negotiations, claims strategies, and legal outcomes. Oversees recruitment, coaching, performance management, workforce planning, analytics, training, and continuous improvement. Analyzes dispute and claims data to identify risks and trends, collaborates with internal and external stakeholders, and supports cost-conscious, timely outcomes while strengthening claims handling practices and client experience.

Business Analyst supporting the Salesforce CRM Product team by gathering and analyzing requirements, facilitating stakeholder workshops, evaluating business processes and user feedback, and recommending scalable CRM enhancements. The role translates business needs into solutions, supports prioritization and delivery, identifies risks and dependencies, and drives continuous improvement across business and technology teams.

Lead design and execution of certification testing for ICFR and ITGCs, develop test plans, evaluate control design and remediation, report deficiencies, train and supervise testers and CPA students, and ensure accurate certification reporting to senior management.

Manage end-to-end email campaigns and automated lifecycle journeys in Salesforce Marketing Cloud. Build personalized content, segmentation, triggered communications, landing pages, and integrations using SQL, AMPscript, Journey Builder, Automation Studio, and Marketing Cloud Connect. Monitor deliverability, perform QA and reporting, document workflows, and provide technical marketing automation expertise to cross-functional stakeholders and business lines.

Leads a team monitoring individual insurance products and competitive positioning. Develops sales concepts, product presentations, point-of-sale materials, and recommendations for pricing and product changes. Partners with Marketing, Actuarial, Pricing, and distribution teams to support sales, brand recognition, regulatory alignment, and product roadmaps. Serves as a subject matter expert on financial planning and tax strategies while fostering team development, innovation, and strong client experiences.

Lead complex P&C actuarial analyses focused on reserve adequacy, claims trends, reserving methodologies, predictive reserving solutions, financial reporting, governance, and process improvements. Partner with data science and BI teams, evaluate model outputs, strengthen controls and documentation, lead medium-to-large initiatives, and coach colleagues.

Leads client pricing, profitability modeling, contract negotiations, Experience Refund Program management, and pricing support. Coaches and develops a team, ensures reporting integrity and auditability, documents pricing exceptions, and supports client business plans and RFPs. Requires actuarial expertise, financial modeling, strategic decision-making, and strong client communication skills.

Build and run an independent advisory practice selling Co-operators insurance and wealth products. Prospect, network, and engage clients to deliver personalized, advice-based solutions, grow a profitable client portfolio, and represent the brand in the community while meeting licensing and compliance requirements.