Teams at CMiC

As a Product Support Analyst, you will assist customers with inquiries, analyze issues, prioritize support tickets, and test problems while liaising with internal teams.

Lead design, development, testing and release of financial-product features (GL, AP, AR, Fixed Assets). Gather user requirements, create process/design docs, support documentation and training, engage customers and internal teams on feature requests, review enhancement portals, and conduct competitive analysis for construction-focused financial software.

Design, build, and maintain RESTful APIs (Oracle ADF BC REST and Jersey), implement database-level support (SQL/PLSQL), write secure reusable code, improve API tools/processes, produce documentation, perform code reviews, and troubleshoot/solve problems.