Jobs at Cloudbeds

Design, build, and operate backend product capabilities for hospitality workflows using PHP, Java, APIs, data models, and event-driven systems. Own technical design through production, including infrastructure, deployment, observability, testing, incident response, and on-call support. Improve distributed-system scalability, reliability, security, and maintainability while collaborating with Product, Design, Infrastructure, Security, and Engineering teams. Mentor peers and contribute to architecture, code reviews, and pragmatic product delivery.

Design, build, and operate backend product capabilities and distributed systems using PHP and Java. Develop APIs, data models, integrations, asynchronous workflows, and event-driven services with PostgreSQL, Kafka, REST, and gRPC. Own technical design through production, including infrastructure, deployments, observability, testing, incident response, and on-call support. Collaborate cross-functionally, make architectural decisions, mentor engineers, and use AI coding agents to deliver reliable customer-facing solutions.

Design, build, and operate backend product capabilities using PHP and Java across APIs, data, integrations, and event-driven systems. Own work from technical design through production, including infrastructure, deployment, observability, testing, incident response, and on-call support. Collaborate with product and engineering teams to solve ambiguous problems, improve distributed-system reliability, and deliver customer-focused solutions. Contribute through architecture, code reviews, mentoring, documentation, and pragmatic technical decision-making.

The Sales Director will drive growth at Cloudbeds through client acquisition, leveraging a strong network in the hospitality tech sector to generate revenue and establish partnerships. Responsibilities include executing sales strategies, delivering presentations, and representing the brand at industry events.

Hunt for new hospitality clients, build prospect lists, execute high-volume outbound outreach and cold-calling, deliver virtual and in-person product demos, develop local partnerships, attend events (under 10% travel), represent Cloudbeds in the market, and consistently meet or exceed sales targets.

As a Sales Manager, you'll identify and acquire new business opportunities, build relationships, and showcase Cloudbeds' SaaS solutions to transform hospitality operations.

Lead and scale mid-market onboarding from contract to go-live and handoff. Build frameworks, SOPs, metrics, and staffing plans; improve deployment velocity, quality, training, and early retention. Manage escalations, partner cross-functionally with Sales/Product/Support/Account Management, and coach a distributed team to deliver repeatable, high-quality multi-property implementations.

As a Sales Manager at Cloudbeds, you'll expand business presence by acquiring new clients, identifying market trends, and showcasing SaaS solutions in hospitality.

Lead global brand partnerships and enterprise sales for Cloudbeds, closing long-cycle, multi-million-dollar hospitality deals, driving pilots to enterprise rollouts, managing a growing team, representing the company at events, and partnering with execs across Product, Ops, and Commercial to ensure successful delivery.

Serve as HR Business Partner for Customer Success & Onboarding across North America and Canada: advise leaders on org design, workforce planning, performance management, compliance, employee relations, and Workday-driven People operations. Drive regional HR initiatives, support audits and contractor compliance, and collaborate with global HR teams to strengthen processes and leadership capability.