Jobs at Clipboard

Calculate and process sales commission payouts, maintain commission plans and models, reconcile revenue data using SQL, investigate discrepancies, support compensation plan rollouts, answer rep questions, and build transparent commission dashboards and self-service tools.

Own ambiguous, cross-functional operational problems from diagnosis through resolution. Analyze data, identify bottlenecks, improve processes and workflows, evaluate tools including AI and automation, and lead strategic initiatives across Operations, Product, Engineering, and Customer Success. The role requires strong analytical skills, stakeholder alignment, clear communication, curiosity, and hands-on ownership of customer and business outcomes.

Manage and grow a portfolio of workplace customers by improving utilization, revenue retention, and account stability. Build account plans, forecast performance, lead executive business reviews, resolve escalations, identify expansion opportunities, and advocate for customer needs cross-functionally. The role emphasizes relationship management, strategic communication, problem-solving, autonomy, and delivering measurable customer value in a fast-paced remote environment.

Own and improve Clipboard’s internal operations tooling ecosystem by building workflows, integrations, and automations. Partner with Engineering and Operations leaders to define requirements, write technical specifications, prioritize initiatives, troubleshoot production issues, improve system reliability, and introduce AI-driven solutions that increase operational efficiency and scalability.

Work as a generalist on Strategy & Operations with initial focus on Billing: improve collections, build predictive models, vet vendors (including AI agents), redesign payment conversion processes, and manage Billing Account Managers. Drive cross-functional projects to speed cash conversion, reduce losses, and preserve customer experience while supporting scalable growth.