Teams at Clio

Clio seeks Customer Support Specialists for early talent and new graduates to deliver exceptional customer experiences, resolve product issues, and promote product adoption within the legal tech industry.

The role involves leading Clio's global customer support, managing AI support technologies, developing teams, enhancing customer experience, and aligning support strategies with business growth.

Perform offensive application security work: pentesting, exploit identification, threat modeling, vulnerability remediation guidance, automate scanning and static analysis, support incident response and forensics, research new attack vectors, and drive security education across engineering teams.