Jobs at Cigna

On-site 6-month contract supporting pharmacy operations: package and ship refrigerated/non-refrigerated medications, manage inventory (FIFO, expiry checks), assemble patient materials, use warehouse equipment and pharmacy systems, and maintain organized work areas while following regulatory and quality requirements.

Process prescription refills in Kroll, record member information in CRM, manage member communications, obtain prescription transfers, support renewals and auto-notifications, maintain documentation, manage team mailboxes, and collaborate with pharmacy staff to meet quality and service standards.

Conduct desk and on-site pharmacy claim audits to validate provider compliance with benefit plan design and provincial regulations. Verify claims, calculate adjustments, prepare audit reports, communicate and educate providers, track audit activity and recoveries, identify trends, recommend risk criteria changes, and support continuous improvement in fraud, waste, and abuse controls.

The role involves managing the Linux and Middleware systems, performing upgrades, maintenance, security, automation, and supporting business requirements through technology solutions.

The Manager of IT Support Services is responsible for leading the IT support team, ensuring high-quality service delivery, operational excellence, and continuous improvement in technical support for users.

The Staff Pharmacist dispenses medications, ensures quality assurance, trains staff, and provides patient counseling while adhering to regulatory guidelines.

The Business Transformation Advisor collaborates with senior leaders to strategize and implement organizational change, improving processes using methodologies like Lean and Agile, while ensuring alignment with business goals.

Design, build, and operate data pipelines and ML services to detect unusual patterns in healthcare claims, focusing on model development and data engineering.

The Bilingual Client Benefits Technical Analyst provides support for customer inquiries regarding health benefits, coordinating with various departments to ensure customer needs are met effectively.

The Pharmacy Assistant manages inbound communications, assists patients with medication needs, and maintains medication profiles while ensuring quality service delivery.