Teams at CIBC

Create, edit, and maintain UX content and microcopy for client and employee digital products. Apply UX and conversational design, accessibility (WCAG), and brand voice. Coordinate with translation, UX, research, and cross-functional squads, contribute to content systems and style guides, present to stakeholders, support content audits, and mentor junior writers while working in agile delivery cycles.

Design, develop, and implement backend components of a modern wire payments platform. Lead technical design, integration with vendor systems and external SOAP/REST APIs, perform performance tuning for Azure SQL MI, support testing and production troubleshooting, and ensure solutions comply with standards and operational processes.

Lead business and systems analysis for enterprise payments platforms. Elicit, document, and translate complex functional, integration, data, and non-functional requirements into delivery-ready artifacts. Advise stakeholders, support solution design, validate vendor solutions, and support testing and delivery in Agile environments.