Teams at CI Financial

Build and manage enterprise observability across cloud and hybrid environments using Dynatrace and AWS CloudWatch. Responsibilities include platform architecture, APM instrumentation, dashboard and alert development, incident triage, SLI/SLO and error-budget management, observability-as-code automation, telemetry governance, cost optimization, CI/CD integration, operational reporting, and mentoring engineering teams. The role requires advanced Dynatrace, AWS, Kubernetes, scripting, distributed-systems, and incident-management expertise.

Build, maintain, and enhance enterprise observability across cloud and hybrid environments using Dynatrace and AWS CloudWatch. Configure monitoring agents, dashboards, alerts, application performance monitoring, logs, metrics, and traces. Support observability for microservices, containers, serverless workloads, and distributed systems. Perform incident triage, troubleshooting, reporting, instrumentation, and alert tuning while collaborating with Cloud Engineering, DevOps, SRE, and application teams. Automate monitoring deployments through scripting and infrastructure-as-code.

Supports enterprise data governance and Data Security Posture Management initiatives by classifying sensitive data, maintaining metadata and catalogs, documenting lineage, monitoring data quality and risk, supporting retention policies, and governing structured and unstructured data. The role uses SQL and governance platforms to investigate findings, improve data protection, support audits, collaborate with stakeholders, and promote responsible data use and literacy.