Teams at Charter (charter.ca)

Owns enterprise IT infrastructure health, security, and performance across networking, cloud, servers, endpoints, collaboration systems, and storage. Leads ITSM processes, cybersecurity activities, vendor service delivery, Microsoft 365, Azure, Entra ID, and Active Directory administration. Provides advanced user support, oversees technology projects, and ensures data protection, backup, business continuity, and disaster recovery through effective governance and operational improvements.