Teams at Cencora

Oversees call center associates, staffing, training, quality initiatives, and customer service for rare disease programs. Manages reimbursement, compliance, education, and clinical patient support projects, including protocols, resources, databases, reporting, client communications, and continuous improvement. Participates in hiring and reports adverse events. Requires pharmaceutical, biotech, or healthcare experience, project and people management, strong analytical and communication skills, and Microsoft Office proficiency.