Jobs at CDW

Provides pre-sales technical support for APC by Schneider Electric data centre power infrastructure. Recommends UPS, PDU, rack, battery, cooling, and compatible component configurations; responds to Salesforce cases; validates technical requirements; manages deal registrations and flagged orders; and coordinates escalations with Schneider Electric resources and CDW solution architects. The role supports account managers and influences sales outcomes without owning a customer book.

Build Power BI reports, dashboards, semantic models, and Microsoft Fabric data pipelines for client engagements. Translate business needs into technical requirements, integrate APIs and business applications, establish governed data foundations, and support AI readiness. Conduct Fabric assessments, configure security and governance, deliver training, document solutions, review partner work, support demos, and identify follow-on opportunities. The role requires customer-facing communication, analytical problem-solving, and occasional travel.

Sell technology products, services, and solutions to business customers by building relationships, prospecting, researching customer needs, and providing consultative recommendations. The role includes extensive classroom training, sales coaching, mentorship, and career progression toward account management. Representatives collaborate with peers and technology partners while developing and growing a customer book of business.

Owns the strategy, roadmap, delivery, adoption, and optimization of business platforms supporting CDW Canada's sellers and services teams. Translates Canadian business needs into product capabilities, prioritizes investments, manages dependencies, defines KPIs, and represents Canada in enterprise product planning. Partners with business, technology, legal, and compliance stakeholders to support delivery, localization, change management, and continuous improvement across CRM, CPQ, PSA, CLM, and marketing automation platforms.

Leads complex proposal pursuits from opportunity assessment through contract award. Develops bid strategies, coordinates pursuit teams and supporting documentation, manages pricing inputs, and writes compliant RFP, RFI, RFQ, and RFSO responses. Supports presentations, demonstrations, negotiations, and bid disputes while tracking outcomes, lessons learned, and process improvements. The role requires strong project management, communication, stakeholder coordination, and knowledge of Canadian public-sector procurement.

Drives Apple sales growth by supporting account managers, advising customers, managing partner relationships, and providing Apple product expertise. Supports presales consultations, opportunity development, quotes, customer presentations, sales enablement, training, marketing campaigns, partner events, and pipeline reporting. Builds relationships with Apple channel teams and promotes Apple hardware, software, deployment, lifecycle, financing, and professional services solutions.

Coordinates digital marketing campaigns across email, web, and ecommerce channels. Manages project schedules, budgets, timelines, stakeholder communication, campaign execution, and reporting. Supports HubSpot and Salesforce marketing automation, analyzes campaign performance, and recommends optimization opportunities. Provides administrative, finance, event, and special-project support while monitoring digital marketing best practices. This is a one-year maternity-leave contract with possible extension and occasional travel or evening and weekend work.

Drives revenue growth through partner-focused sales initiatives, pipeline creation, opportunity development, and strategic business development. Serves as a subject matter expert and liaison among sales teams, solution architects, customers, and technology partners. Delivers sales enablement, manages partner relationships, supports quoting and pricing, advances opportunities, and executes joint go-to-market initiatives while meeting revenue, profit, and customer acquisition targets.

Manages strategic customer relationships, drives adoption and consumption of Microsoft and cloud solutions, measures business outcomes, supports renewals and upsells, and coordinates sales, services, channel partners, and technical teams. Develops customer success plans, presents cloud capabilities, escalates issues, gathers customer insights, and contributes to proposals, bills of materials, statements of work, and sales pipeline activities.

Manages the end-to-end renewal lifecycle for Cisco software, services, maintenance, and subscription contracts. Responsibilities include preparing quotes, negotiating terms, processing renewals, managing customer and partner relationships, identifying expansion opportunities, forecasting renewals, maintaining CRM data, resolving contract and licensing issues, and meeting retention and revenue targets. The role collaborates with sales, finance, legal, operations, Cisco, and service delivery teams.

Manages post-sale customer relationships for Cisco solutions, guiding onboarding, adoption, training, optimization, renewals, upsells, and issue resolution. Develops success plans, conducts customer reviews, translates business objectives into technical requirements, tracks performance metrics, and coordinates among customers, sales, presales, delivery, and support teams. The role requires technical presales or architecting experience, customer success expertise, strong communication, presentation, analytical, problem-solving, and relationship-building skills.

Provides second-level and Tier-3 managed security services, including SIEM and EDR administration, detection engineering, incident investigation, threat hunting, vulnerability assessment, and security analytics. Mentors analysts, develops playbooks and automated workflows, improves service processes, supports client accounts, delivers security briefings, and provides technical recommendations. Requires participation in 24/7 operations, including weekends, holidays, and overtime.

Supports Lenovo partner and vendor business management by coordinating engagements, reporting, funding, contracts, marketing activities, portal programs, and product information. Collaborates with Lenovo, Finance, Partner Business Managers, and Senior Partner Business Managers to execute programs, track invoices and funding, approve content, manage deal registration, and maintain accurate product communications. Requires strong organization, analytical ability, problem-solving, prioritization, and deadline management.