Jobs at Caylent

Partner with sales and enterprise clients to design and architect Amazon Connect-based contact center and CX solutions. Lead pre-sales workshops, author proposals/SOWs, build proofs-of-concept, integrate AI/ML (Amazon Lex, Bedrock), ensure compliance and security for regulated industries, and evangelize Amazon Connect capabilities through thought leadership.

The Senior Forward Deployed Engineer manages client relationships, architecting, building, and closing deals while ensuring autonomous delivery of AI solutions. Responsibilities include discovery, architecture reviews, and capability transfer to clients, requiring significant engineering and client-facing experience.

The Director of Cloud Native Applications leads the application development, AI, and ML practice by guiding project delivery, managing teams, and ensuring technical excellence in AWS environments.

As a Principal AI/ML Architect, you will lead ML assessments, provide architectural guidance, and advise on ML operations across diverse client engagements, ensuring technical quality and building customer confidence through high-quality proof of concepts.

The Senior Customer Solutions Architect will lead architectural design sessions, author proposals, educate customers on AWS, provide mentorship, and drive business forward with trusted solutions.

The AI/ML Engineering Manager leads ML engineering teams, manages client engagements, shapes architecture, ensures technical quality, and drives business growth through ML operations.

The Principal Strategist will drive customer success in cloud transformations, creating actionable strategies, guiding clients, and fostering growth within financial services accounts.