Teams at CaptivateIQ

Owns the strategic health and delivery quality of implementation and services partners. Provides technical guidance on data modeling, incentive compensation logic, financial reporting, and solution scalability; reviews designs, coordinates internal teams, manages escalations, and drives complex partner-led engagements. The role also establishes partner scorecards, monitors delivery and customer satisfaction, captures systemic feedback, and develops scalable co-delivery processes and documentation.

Lead the Core Platform engineering organization, overseeing identity, job processing, and design systems. Set technical direction, prioritize roadmaps, guide architecture, ensure reliable and secure delivery, and develop engineering talent from junior through staff levels. Partner with cross-functional teams and peer engineering leaders to define strategy, improve distributed-team processes, and deliver scalable customer-facing capabilities.

Lead go-to-market strategy and product launches for new solutions and the commercial segment. Own messaging, positioning, competitive intelligence, customer research, sales enablement content, and cross-functional alignment to drive pipeline, revenue, and market differentiation.