Teams at Canlan Sports

Support Customer Experience by running mixed-methods research (surveys, interviews, analysis), maintaining VoC programs, auditing and improving surveys, building dashboards, and creating CX content to surface insights and recommendations across Product, Marketing, Operations, and Sales.

Lead Canlan Sports’ brand identity and marketing creative across digital, print, social, sponsorship, and in-person channels. Develop campaigns, oversee visual execution, maintain brand standards and design systems, manage creative vendors, and mentor designers. Collaborate with marketing, sales, sponsorship, content, product, web, and senior leadership teams to deliver cohesive brand experiences and strengthen customer engagement.

Supervise hands-on arena operations, including ice resurfacing and maintenance, facility repairs, ice plant monitoring, grounds upkeep, equipment maintenance, staff scheduling and training, supply ordering, safety compliance, and operational recordkeeping. The role requires flexible evening and weekend availability and responsibility for maintaining safe, clean, and functional sports facilities within approved budgets.