Teams at BuildOps

As a Senior Software Engineer at BuildOps, you will design, build, and maintain product features across frontend and backend applications while mentoring others and improving system performance and reliability.

Lead and own the Professional Services PMO: define and maintain implementation methodology, portfolio health reporting, escalation and RCA programs, PS tooling/configuration, and implementation playbooks to ensure consistent, low-risk customer implementations and reduced churn.

Build and scale a customer advocacy program to generate references, referrals, reviews, case studies, and advisory engagement. Partner cross-functionally with Customer Success, Product Marketing, and Sales to recruit advocates, manage CAB, drive review generation, and measure program impact via defined metrics and scalable workflows.