Jobs at BuildOps

Leads architecture and development of BuildOps’ integration and data platform. Designs APIs, service patterns, databases, event-driven systems, and scalable cloud infrastructure while improving observability, reliability, testing, and deployment practices. Drives technical strategy across multiple engineering teams, mentors engineers, evaluates technologies, and collaborates cross-functionally to deliver secure, high-quality platform capabilities and financial data integrations.

Build and scale frontend applications, backend services, APIs, integrations, and production systems. Own projects from technical design through rollout and maintenance, improve reliability, performance, scalability, and observability, and collaborate cross-functionally with Product and Design. Mentor engineers, contribute to architecture and engineering standards, resolve ambiguous technical problems, and use AI-assisted tools to accelerate development while maintaining sound engineering judgment.

Leads the company-wide enablement strategy across revenue, marketing, professional services, customer success, support, and AI teams. Owns the BuildOps Academy and Docebo LMS, develops enablement programs and content governance, embeds AI into learning workflows, manages enablement staff, and establishes KPIs and executive reporting to improve employee productivity, customer adoption, and implementation time to value.

Serve as a strategic HR advisor to managers and employees, leading talent management, employee relations, performance management, compliance, compensation support, HR reporting, and engagement initiatives to align people programs with business goals.

Design lead for financial workflows, AI, and mobile—own end-to-end solutions, mentor other designers, create AI-native and agentic experiences, simplify complex enterprise/ERP workflows, partner with product and engineering, and raise design quality across the domain cluster.

Own end-to-end product design for enterprise/vertical SaaS features: user research, flows, prototypes, and engineering handoffs. Partner with PMs and engineers, run usability testing, participate in design reviews, mentor junior designers, and visit customers/teams up to six times per year.

Manage and motivate a team of SDRs to build outbound motion, hire and coach reps, set and track goals/KPIs, optimize processes and sequences in Outreach, and scale tools and team to grow pipeline.

Lead and scale the product design organization for a B2B SaaS platform, define strategic design vision, own UX/UI and design system across mobile and web, embed AI into product experiences, partner with Product and Engineering, and grow a high-performing design team focused on user research, experimentation, and measurable outcomes.

Design, build, and operate the integration and data platform supporting integrations, APIs, and data movement. Drive architecture, performance, observability, testing, and mentor engineers while introducing tooling and patterns to improve reliability, scalability, and developer experience.

Lead company-wide technical strategy for software quality and reliability. Drive cross-team initiatives, establish architecture and engineering standards, build shared platform capabilities (release safety, automated validation, observability), improve testability and resilience, define reliability metrics, lead multi-team programs, and mentor engineers to raise organizational reliability practices.

As a Sales Development Representative, you will source qualified opportunities while mastering the BuildOps product, striving to exceed pipeline goals and enhancing the team's collaboration and feedback.