Jobs at Buckland

Develops new business for customs brokerage, freight forwarding, trade technology, and warehousing services. Identifies prospects through cold calling, networking, and market research; presents solutions, prepares proposals and RFP/RFQ responses, manages territory sales, records activity in CRM, and maintains client relationships. Requires strong communication, analytics, decision-making, and customer relationship skills, along with occasional travel across Canada, the United States, and Mexico.

Performs general ledger maintenance, account and bank reconciliations, capital asset accounting, monthly financial statements, budgeting, year-end reporting, audit preparation, accounts payable and receivable, government filings, and CARM reporting. The role also identifies process deficiencies, recommends solutions, and collaborates with business owners and departments on reporting requirements.

Design, develop, test, deploy, and maintain scalable full-stack enterprise applications across front-end, back-end, Azure, and AWS platforms. Collaborate in Agile teams, build APIs and integrations, troubleshoot and optimize solutions, participate in code reviews, and apply CI/CD, TDD, and BDD practices. Mentor junior developers, improve engineering standards, document solutions, and provide effective customer support.

Coordinate customs documentation, freight clearance, delivery, entry preparation, invoicing, and shipment tracking. Complete complex, high-volume customs entries, resolve clearance issues, apply free trade agreements, verify team members’ work, handle client and vendor queries, and maintain customer relationships. The role requires attention to detail, problem-solving, communication, and occasional travel to company offices in Canada, the United States, or Mexico.

Designs and maintains cybersecurity controls across IT, cloud, network, and industrial environments. Responsibilities include security monitoring, incident response, SIEM/EDR management, vulnerability management, firewall and segmentation configuration, Zero Trust implementation, ISO 27001 audits, risk assessments, vendor security, awareness initiatives, reporting, and continuous improvement. The role collaborates with technical and business teams, supports security tool deployment, and provides emergency assistance outside regular business hours.

Leads the organization’s technology, cybersecurity, software development, infrastructure, data governance, and modernization strategies. Oversees technology roadmaps, architecture, vendors, budgets, project delivery, business continuity, disaster recovery, and information security. Partners with senior leadership to align technology investments with business goals, improve customer and employee experiences, and manage enterprise applications and systems.

Manages strategic national accounts as the primary client contact, coordinating internal teams, resolving issues, improving customer satisfaction, and identifying upselling and cross-selling opportunities. Responsibilities include account transitions, CRM automation, process improvement, client reporting, contract coordination, RFQs, RFIs, RFPs, and approximately 25% customer travel. Requires extensive customs brokerage experience and experience managing large or national accounts.

Supports business clients by responding to inquiries, resolving issues to root cause, coordinating service delivery, maintaining CRM records, monitoring relationships and feedback, and preparing client documentation. The role collaborates with internal teams to ensure satisfaction and service improvements while handling administrative and operational tasks.