Teams at Braze

Write, edit, and maintain API references, integration guides, and conceptual documentation in a docs-as-code environment. Define metadata, taxonomy, and contextual guidelines for AI-assisted drafting; verify generated prose and code for accuracy, edge cases, and voice. Collaborate with Product, Engineering, Support, Customer Success, Marketing, and Implementation teams to document platform behavior, improve information architecture, maintain the documentation repository, and enhance the customer education experience.

Build and scale backend-focused software for Braze’s petabyte-scale Data Lakehouse. Develop data pipelines, asynchronous processing, ETL applications, and end-to-end features across platforms such as Snowflake, ClickHouse, and Databricks. Drive architectural decisions, contribute to technical strategy, and deliver scalable web applications handling high volumes of data and traffic in an agile environment.

Build and maintain backend-focused, end-to-end software for Braze’s petabyte-scale Data Lakehouse platform. Develop infrastructure and tools supporting Snowflake, ClickHouse, and Databricks, manage high-volume event data, and deliver front-end experiences when needed. Collaborate across teams, apply strong software design and algorithms knowledge, and help scale systems handling billions of daily rows and significant customer and internal workloads.