Teams at Boldr (boldrimpact.com)

As a Quality Assurance Specialist, you will assess quality of work and client compliance, audit team performance, provide feedback, and ensure adherence to processes to enhance service delivery.

Responsible for managing client relationships, developing team performance, and ensuring operational excellence across multiple departments to meet client needs.

The Technical Support Specialist interacts with customers to resolve issues, triage requests, log support tickets, and ensure customer satisfaction through effective communication and problem-solving.