Teams at Bluum

Owns the implementation and adoption of Aviso and the Zaigo Labs Control Desk, translating business processes into requirements, workflows, integrations, and acceptance criteria. Manages external development partners, coordinates testing and handoff, maps NetSuite data, supports training and change management, and reports adoption outcomes. Also leads AI and automation intake, facilitates the Claude User Group, maintains prompt and context libraries, and guides governed AI connectors and workflows across the organization.