Jobs at Block

Supports global sales enablement and everboarding by planning, maintaining, and facilitating ongoing learning content. Coordinates stakeholders, manages knowledge resources, communications, training assets, and localized Canada enablement. Tracks adoption, knowledge retention, and performance impact while promoting playbooks, FAQs, internal wikis, and LMS content. Requires sales enablement experience, adult learning knowledge, strong communication, stakeholder management, and organizational skills.

Own the full outbound sales cycle for mid-market merchants, including prospecting, pipeline development, discovery, product demonstrations, negotiation, and closing. Build tailored multi-product solutions, acquire new logos, maintain accurate Salesforce forecasting, and exceed revenue targets. Collaborate with business development, product, marketing, implementation, and operations teams while managing complex, multi-stakeholder B2B deals.

Leads a team of approximately 10 senior Account Executives, building a high-performance outbound sales organization. Responsibilities include hiring, coaching, talent development, pipeline inspection, forecasting, performance diagnostics, operational improvement, and cross-functional collaboration. The manager uses data and business intelligence to improve sales execution, develop future leaders, maintain predictable revenue outcomes, and influence commercial strategy.

Conduct outbound prospecting through cold calls, email, and social selling to identify qualified merchant opportunities for Square. Manage and prioritize a diverse business pipeline, understand merchant needs, promote Square solutions, meet or exceed monthly quotas, and pass qualified leads to Account Executives. The role emphasizes data-driven sales, bilingual French and English communication, professional development, and career growth within sales.

Graduate research co-op focused on building Customer World Models and proactive intelligence: designing representation learning, foundation-model, reinforcement learning, and agentic systems; running experiments, publishing, and deploying research into production to improve long-horizon decision-making and customer-facing automation.

Own the full outbound sales cycle for mid-market merchants, from prospecting and pipeline development through discovery, negotiation, and close. Sell tailored, multi-product Square solutions in complex, multi-stakeholder deals, maintain accurate Salesforce forecasts, collaborate cross-functionally, and consistently exceed revenue targets.

Own the architecture and technical strategy for Square’s go-to-market technology stack. Build and operate production AI agents, automated workflows, and scalable integrations that improve sales productivity. Lead complex technical initiatives across teams, establish AI reliability and security guardrails, define evaluations and success metrics, and guide build-versus-buy decisions. Remain hands-on across prototyping, implementation, testing, deployment, and operations while mentoring engineers and influencing senior business and technical stakeholders.

Own end-to-end reconciliation and reporting for card networks, banks, processors, and internal ledger data. Build SQL-based reporting, dashboards, exception queues, metrics, controls, and automated solutions; investigate discrepancies, improve data quality, support month-end close and audits, and partner with Engineering, Product, Accounting, Treasury, Tax, and Compliance. The role also defines requirements and test plans, maintains data pipelines, mentors analysts, and drives automation across payment settlement and money-movement processes.

As a Staff Software Engineer on the Cash App Banking team, you will lead technical strategy, collaborate on decisions, manage large features, and mentor other engineers to enhance their skills in creating innovative banking solutions.

Full-cycle SMB sales role converting inbound leads and generating outbound pipeline. Manage high-volume, short-cycle deals, forecast in Salesforce, collaborate cross-functionally, exceed monthly/quarterly revenue goals, and sell bilingually in French and English.

Manage the full sales cycle for SMB merchants: convert inbound leads, prospect to build pipeline, forecast in Salesforce, collaborate cross-functionally, provide consultative solutions, and consistently meet or exceed monthly and quarterly revenue targets. Bilingual (French/English) role with high activity volume and short sales cycles.

Owns credit policy development and governance for Square Financial Services, including underwriting strategy, policy experimentation, portfolio monitoring, regulatory documentation, and risk reporting. Designs rigorous champion-challenger tests, randomized holdouts, and staged rollouts while balancing growth, losses, profitability, fair lending, and bank oversight requirements. Partners with Risk, Compliance, Internal Audit, and senior leadership to scale credit products responsibly.

Leads global ecosystem partnership strategy across Afterpay, Cash App, and Square. Identifies and evaluates new partnership opportunities, develops business cases and commercial models, negotiates complex agreements, and guides initiatives from concept through launch and scale. Owns portfolio performance, commercialization, executive relationships, and cross-functional alignment across Product, Engineering, Sales, Marketing, Finance, Compliance, and Legal. Builds repeatable partnership practices and mentors senior colleagues.

Own end-to-end analytics engineering for AI and developer experience data. Instrument telemetry, build governed production pipelines, define trusted metrics, and create executive-facing dashboards and analyses. Partner with data engineering, AI, and data science teams to improve data quality and connect raw signals to decision-making. Present clear recommendations on AI investment, developer productivity, and ROI while using AI coding agents to build and maintain pipelines, dashboards, and analyses.

Graduate research interns will own end-to-end projects to build customer world models and proactive intelligence: developing representation learning, foundation model, RL/agentic methods, evaluation frameworks, and shipping research into production to improve customer decision-making.

Build and deploy agentic and generative AI systems that automate risk and compliance investigations. Own full-stack ML systems, including data integrations, prompt tuning, orchestration, evaluation, productionization, monitoring, and transformer-based modeling across transaction, graph, text, and profile data. Collaborate with product, engineering, platform, and operations teams while leading strategic roadmaps and delivering scalable production systems.

Onboard and activate Square sellers by leading scoping calls, delivering tailored training, tracking milestones, resolving blockers, and ensuring timely go-live. Manage 20–30 concurrent onboarding engagements while maintaining product expertise, communicating proactively, escalating complex issues, and contributing to process improvements. Collaborate with sales, account management, product, and marketing teams, use AI to improve workflows, and support sellers across POS, online, and integration products.

The Staff Software Engineer will develop and execute technical strategies for Cash App Banking, lead architectural decisions, and mentor engineers, focusing on innovative financial solutions.

Lead the technical design and delivery of banking features at Cash App, collaborating across teams, driving architecture improvements, and mentoring engineers.

Build and operate highly reliable card-issuing software and tooling across authorization, clearing, settlement, certification, and network integrations. Serve as a technical expert on card-network specifications, protocols, mandates, and production behavior. Lead complex cross-team engineering work, debug protocol-level issues, influence network requirements, mentor engineers, improve platform reliability, and participate in on-call support for critical financial systems.