Teams at Blackbaud

The Senior Customer Support Associate delivers expert support for Blackbaud Raiser's Edge products, resolves complex issues, and enhances customer experience through mentorship and collaboration.

The Senior Customer Success Manager builds relationships with customers in the social impact sector, ensuring value realization and long-term growth through engagement and data analysis.

As a Customer Support Principal, you will facilitate workflow, represent Support in escalated issues, and provide subject matter expertise on Financial Edge software while coordinating across departments to enhance service quality.