Teams at Big Viking Games

The Senior HR and Operations Leader will enhance operational effectiveness and accountability, improve people processes, and implement scalable systems and workflows across the organization.

Lead and own VIP player relationships and program across live-service titles. Manage high-value players, improve support workflows, mentor teams, analyze player data, report insights, and drive retention initiatives while partnering cross-functionally and implementing practical AI and automation for service quality.

Lead and build a hands-on data science and analytics function for a live-service gaming company. Own analysis (SQL, Python/R), dashboards, KPIs, experimentation, data quality, pipelines, and executive reporting. Partner across product, ops, marketing, finance and engineering. Implement AI-driven analytics, automation, and copilots, then hire and scale a high-performing team while establishing governance and responsible AI practices.