Jobs at Big Viking Games

Coordinates end-to-end recruiting activities, including sourcing, screening, interview scheduling, candidate communications, briefing packages, feedback, offers, and recruiting metrics. Supports onboarding, offboarding, HRIS maintenance, benefits, time-off tracking, documentation, headcount reconciliation, culture activities, and leadership follow-up. Maintains Workable and Humi, uses sourcing and AI tools, handles confidential information, and improves People processes, templates, and workflows.

Lead product strategy and roadmap for a long-running live social game, focusing on growth, retention, monetization, player satisfaction, and long-term product health. Analyze player behavior, economies, content, and business performance; lead experiments across events, pricing, offers, onboarding, and engagement; and collaborate with design, engineering, data, art, production, and live operations. Establish measurable goals, scalable product processes, dashboards, and operating rhythms while modernizing the game across platforms.

A general talent community opportunity for experienced professionals interested in future roles at Big Viking Games across gaming, technology, product, data, AI, operations, HR, engineering, development, data science, BI/BA, QA, art, editing, and related disciplines. There is no specific open position or defined qualification; candidates should demonstrate strong performance, ownership, judgment, and autonomy.

Build and own end-to-end AI-enabled internal tools and workflows for game content production. Design data models, backend services, APIs, orchestration, human-in-the-loop review, and UIs. Implement reliable, observable systems with approval gates, retries, audit trails, and staged processing. Partner with cross-functional teams to turn ambiguous goals into production-ready solutions and maintain high quality, maintainability, and engineering standards.

Own and modernize production infrastructure for live-service games across AWS and related platforms. Build secure agentic automation for provisioning, diagnosis, remediation, and maintenance; maintain IaC, containers, GitOps, CI/CD, observability, data pipelines, secrets, backups, and disaster recovery. Support incident response, reliability improvements, security practices, cost management, and operational documentation while safely automating repetitive work with appropriate guardrails and human approval.

Lead and own VIP player relationships and program across live-service titles. Manage high-value players, improve support workflows, mentor teams, analyze player data, report insights, and drive retention initiatives while partnering cross-functionally and implementing practical AI and automation for service quality.

Lead architecture and implementation of agentic platforms and AI-enabled content pipelines for live-service games. Build orchestration, workflows, evals, observability, review/approval surfaces, integrations, and reliability controls so autonomous agents produce production-grade, reviewable content and engineering output.

Perform hands-on analytics for live-service games: analyze player behavior, retention, monetization, and economy health; build and maintain dashboards; write complex SQL workflows; partner across product, live ops, finance, and engineering; run experiments and modeling; define KPIs and improve data quality; present insights and recommendations to stakeholders.