Jobs at Big Viking Games

Owns full-cycle recruiting for technical, AI, data, product, gaming, and player-services roles while managing day-to-day HR operations. Responsibilities include sourcing, screening, interview coordination, offers, onboarding, employee records, benefits, compliance, policies, HR systems, reporting, and process improvement. The role advises leaders, supports employees, maintains recruiting workflows, and applies AI tools responsibly. This hybrid Toronto position requires four office days weekly.

Leads company-wide transformation and business operations across studio and product operations, people operations, accounting, and IT. Partners with the CEO on P&L management, operating plans, cost structure, performance tracking, and strategic initiatives. Modernizes processes and systems using AI, builds organizational structure and culture, develops leaders, and aligns executives around priorities. The role is Toronto-based with in-person collaboration three to four days per week.

Lead product strategy and roadmap for a long-running live social game, focusing on growth, retention, monetization, player satisfaction, and long-term product health. Analyze player behavior, economies, content, and business performance; lead experiments across events, pricing, offers, onboarding, and engagement; and collaborate with design, engineering, data, art, production, and live operations. Establish measurable goals, scalable product processes, dashboards, and operating rhythms while modernizing the game across platforms.

A general talent community opportunity for experienced professionals interested in future roles at Big Viking Games across gaming, technology, product, data, AI, operations, HR, engineering, development, data science, BI/BA, QA, art, editing, and related disciplines. There is no specific open position or defined qualification; candidates should demonstrate strong performance, ownership, judgment, and autonomy.

Lead and own VIP player relationships and program across live-service titles. Manage high-value players, improve support workflows, mentor teams, analyze player data, report insights, and drive retention initiatives while partnering cross-functionally and implementing practical AI and automation for service quality.

Lead architecture and implementation of agentic platforms and AI-enabled content pipelines for live-service games. Build orchestration, workflows, evals, observability, review/approval surfaces, integrations, and reliability controls so autonomous agents produce production-grade, reviewable content and engineering output.

Perform hands-on analytics for live-service games: analyze player behavior, retention, monetization, and economy health; build and maintain dashboards; write complex SQL workflows; partner across product, live ops, finance, and engineering; run experiments and modeling; define KPIs and improve data quality; present insights and recommendations to stakeholders.