Jobs at BGIS

Lead operations for facility management across client accounts, overseeing work order lifecycle, vendor and team performance, SLAs, client escalations, emergency preparedness, regulatory compliance, procurement collaboration, and continuous improvement initiatives.

Lead account strategy and operations for client portfolios, drive client satisfaction and growth, manage financials and compliance, and develop high-performing, inclusive teams while delivering facility management solutions.

Plan and deliver facility moves, adds, and changes and facility planning projects. Manage vendor quotes, cost estimates, resource needs, schedules, and client relationships. Monitor project progress to ensure on-time, on-budget delivery that meets regulatory, environmental, health and safety requirements. Resolve client issues and maintain vendor performance.

Serve as primary client contact to ensure SLAs and KPIs are met, run QBRs, produce monthly/quarterly reports, drive process improvements and inventory controls, support Regional Directors, handle escalations, and use Power BI to create dashboards while developing proposals and plans to grow account profitability.

Lead and execute strategic internal and external communications, media relations, content development, stakeholder engagement, and crisis communications. Manage and mentor a communications team, oversee budgets, vendors, and campaigns, and advise senior leadership to protect and advance organizational reputation.

Supervise and coordinate janitorial staff to ensure facility cleanliness, safety, and client satisfaction. Manage schedules, inventory, audits, training, emergency response, and quality inspections while communicating with operations managers and enforcing company policies.

Remotely operate and optimize Building Automation Systems across multiple facilities, troubleshoot BAS issues, monitor alarms, dispatch work orders, coordinate repairs and vendors, support commissioning and energy optimization projects, and provide on-call emergency response and mentorship to junior operators.

Conduct building condition and specialized asset assessments, identify deficiencies, produce condition reports using asset management software, provide repair/replacement recommendations and cost estimates, lead scheduling and site coordination, and travel to sites 30-50% of the time.

Support creation and maintenance of architectural, structural, electrical and mechanical drawings; manage drawing filing and occupancy processes; support site audits and implement changes; produce occupancy/vacancy reports; escalate risks, meet project KPIs, and support continuous improvement. Travel locally and nationally as required.

Lead BGIS's global insurance and risk programs, advise senior leadership on risk and contracts, manage claims and loss-prevention, oversee broker/insurer relationships, coordinate insurance placements and reporting, and develop incident, training, and communication programs while leading a team.

Lead a team delivering workplace strategy, occupancy planning, functional programming, and interior design solutions. Develop business cases, change management programs, and furniture/technology recommendations; manage budgets, schedules, client relationships, reporting, and business development. Mentor staff, oversee recruitment, performance, and resource planning. Requires interior design certification, 7+ years' experience, and security clearance eligibility.

Lead and implement a portfolio-wide Energy Management Plan: conduct energy audits and analytics, identify and manage retrofit and operational efficiency projects, oversee consultants and contractors, support measurement & verification, develop ROI/financial models, maintain building performance systems, and provide training and reporting to stakeholders.

Coordinate and deliver non-technical project sub-components (furniture installs, office refurbishments). Manage vendor selection, prepare RFPs/contracts, produce cost estimates, schedules, and resource plans. Monitor progress, ensure on-time, on-budget delivery, maintain client and vendor relationships, resolve issues, and perform project administration tasks while ensuring compliance with safety and regulatory requirements.

Lead and integrate workplace transformation and fit-up projects as primary client contact. Coordinate stakeholders, manage schedule and budget, validate design intent, oversee change management, furniture procurement, relocations and decommissioning. Provide people leadership, mentor team members, support business development, and deliver regular client reporting while advocating for occupant satisfaction.

Create and maintain architectural, structural, electrical and mechanical drawings; manage occupancy tools and updates; support space, move, asset and maintenance management; conduct site audits; produce reporting and analysis; meet KPIs; train and mentor team members; drive continuous improvement and client communications.

Lead and deliver electrical engineering designs for building systems and EV charging infrastructure. Manage multiple projects, CAD deliverables, budgets, code compliance, equipment selection, specifications, and mentor junior engineers from initiation through completion.

Lead and integrate workplace transformation projects, coordinating stakeholders, schedules, budgets and communications. Deliver solutions across design, furniture, relocation, decommissioning and change management while advocating for occupant satisfaction and maintaining client relationships.

Lead procurement for new client pursuits and transitions, vendor qualification and setup, Oracle PO administration, contract lifecycle and repository management, procurement governance, risk and supplier performance reporting. Drive continuous improvement, sustainable procurement and supplier diversity initiatives, deliver training, manage procurement systems and dashboards, negotiate contracts, and provide people leadership for sourcing teams.

Coordinate delivery of small-scale maintenance and tenant service projects, provide front-of-house workplace and lobby support, triage meeting-room and office technology issues, submit and track work orders, manage vendor relationships, and ensure health, safety, and client communication for a seamless workplace experience.

Support delivery of workplace experience and change management solutions. Design and deliver in-class and virtual training, develop learning content and evaluations, support workshops, curate communications, maintain learning tools, generate reports, and assist Workplace Strategists. Bilingual French/English; hybrid in select Canadian cities.