Teams at Benevity

Provide day-to-day client support as the subject matter expert for assigned clients, resolve escalations, maintain SLAs, run training, create resources, communicate issues to development, and deliver data-driven insights from CSAT and user feedback.

Lead and grow the Data Governance function, operating the data catalog (DataHub), defining data quality frameworks and SLAs, managing access and classification, running audits, enabling domain stewardship, aligning compliance with Legal and Security, and building cross-functional governance programs and tooling integrations to enforce data quality and entitlement policies.

Lead platform architecture for data and AI at enterprise scale: define end-to-end data flows, governance, AIOps, reliability standards, and reusable patterns; mentor engineers, run architectural reviews and ADRs, and ensure secure, auditable, cost-effective AI/data solutions.