Jobs at Aviva plc

Responsible for preparing and reviewing corporate, partnership, foreign transaction, withholding, and foreign tax returns for Aviva Canada entities. The role manages tax provisions, installments, remittances, balance sheet accounts, tax continuities, internal controls, transfer pricing documentation, and audit responses. It also involves reconciling accounting entries, supporting capital reporting, communicating with tax authorities, and contributing to ad hoc tax projects.

Own and transform Aviva’s AEM website ecosystem, including Aviva.ca and Aviva Partner. Build and launch pages, components, experiments, and AI-assisted improvements directly; define product strategy and roadmap; optimize engagement, adoption, and sales impact through analytics, personalization, and experimentation. Lead complex delivery with an engineering vendor, balance stakeholder demands, and introduce AI-enabled workflows that accelerate shipping and reduce engineering dependency.

Underwrite equipment breakdown insurance by assessing machinery risks, analyzing technical specifications and maintenance records, pricing coverage, and setting policy terms. Build relationships with brokers and clients, address policy inquiries, collaborate on customized coverage solutions, monitor existing policy performance, and adjust coverage as needed. Maintain knowledge of industry trends, regulations, and compliance standards while delivering strong customer service.

Provide actuarial analysis and pricing for commercial large accounts (>$2M), perform indication and portfolio reviews, quantify credit risk for large retentions, communicate results to stakeholders, implement automation/process improvements, and coach junior analysts.

Underwrite and manage a portfolio of Financial Lines (D&O, EPL, Fiduciary, Crime), analyze financials and claims, negotiate complex placements, steward broker relationships, guide junior underwriters, collaborate with claims/actuarial/legal, and ensure governance, compliance, and profitable portfolio growth.

Support delivery, testing, validation and operation of Finance platforms (Oracle Fusion, Guidewire, Data Warehouse, MDM). Analyze financial data, investigate reconciliation and reporting issues, define validation scenarios, coordinate stakeholders, and ensure control, auditability and production readiness for Finance changes.

Lead Aviva Canada's operational resilience, business continuity, crisis management, corporate security, and health & safety programs. Develop strategy, ensure OSFI E-21 compliance, manage incidents and governance, assess third/fourth-party resilience, track KPIs, engage senior stakeholders, and oversee risk, controls, and remediation across the enterprise.

Lead Aviva Canada's national Marine underwriting strategy and portfolio for mid-market to multinational risks. Oversee complex underwriting decisions, develop appetite and tools, strengthen broker relationships, collaborate with pricing, claims, reinsurance and legal, ensure governance and profitability, and mentor underwriting talent.

Design, build, and optimize scalable ETL/ELT data pipelines and analytical datasets using Snowflake and Qlik. Own end-to-end delivery from requirements to support, implement data modeling and performance/cost optimizations, automate ingestion and transformations, monitor and troubleshoot pipelines and reports, and collaborate with claims, analytics, and actuarial teams to translate business needs into robust data solutions while supporting migration and modernization efforts.

Manage the full lifecycle of Equipment Breakdown claims: investigate losses, perform technical inspections, prepare reports, coordinate external experts, liaise with brokers/insurers, and support risk control and policy interpretation to resolve claims and advise stakeholders.

Lead commercial P&C pricing and predictive analytics efforts: maintain and enhance SAS-based pricing tools, collaborate with Data Science and underwriting to develop and validate models, deliver data-driven pricing recommendations, support small business pricing, mentor junior analysts, and drive process improvements and automation.

Analyze and transform claims and financial data to deliver insights, automate data-science workflows, identify opportunities to improve claims payment accuracy and reduce expense, benchmark performance, and collaborate with Claims, Actuarial, Pricing, Data Science, Underwriting and Risk to influence operational improvements.

Senior administrator and SME for Five9 CCaaS responsible for configuring, monitoring, troubleshooting, and optimizing contact center and telephony systems. Design and implement IVR, ACD, routing, campaigns, reporting, workforce optimization, integrations, and high-availability operations. Manage incidents, changes, vendors, licensing, upgrades, and on‑call support while driving improvements to customer experience and operational efficiency.

The Actuarial Analyst role supports pricing strategies for Commercial P&C insurance through actuarial analyses, data insights, and collaboration with underwriting to ensure profitable growth. Key responsibilities include assisting in rate indications and pricing proposals, maintaining SAS procedures, and effectively communicating findings to stakeholders.

Lead regulatory compliance activities for Aviva Canada, including monitoring and testing, risk identification and remediation, governance reporting, regulatory submissions, and stakeholder collaboration to strengthen compliance frameworks across the business.

Lead operationalization and coordination of Aviva Canada's AI Governance Framework: maintain AI inventory, coordinate model and non-model assessments, track remediation, prepare executive materials, define AI controls and metrics, support assurance and automation of governance processes, and drive stakeholder engagement for responsible AI adoption.

Coordinate and deliver Finance technology initiatives, acting as Oracle Fusion Financials SME for General Ledger. Drive requirements analysis, solution design, testing, defect triage, and production implementation. Manage delivery plans, risks, dependencies and stakeholder communications across Finance, Technology and support teams, including integration impacts from Guidewire and other insurance platforms.

Design and own finance solution and data architecture for a multi-year finance transformation. Define integrations across sub-ledgers, GL, IFRS17 and actuarial systems, data flows, governance, controls, reconciliations, Snowflake/AWS data platform patterns, and reusable finance data products. Lead architecture governance, vendor assessments, and measurable outcomes while partnering with finance, actuarial, IT, and group architecture teams.

The Senior Guidewire PolicyCenter Developer designs, configures, and develops PolicyCenter solutions, ensuring best practices in coding and deployment while mentoring the team.

Build and enhance actuarial applications using R Shiny; design responsive UIs with JavaScript/HTML/CSS; create reusable JavaScript components; refactor R code; collaborate with actuaries to translate requirements; build UI test suites and follow software engineering best practices.