Jobs at AutoTrader.ca

Onboard and support automotive dealer partners in the Instant Cash Offer program. Monitor compliance, build partner relationships, analyze dealer and program performance data, and provide actionable insights. Collaborate with sales and internal teams to improve processes, increase platform adoption, and drive program growth.

Develop product positioning, messaging, launch plans, campaigns, sales enablement materials, and training content for automotive software products. Collaborate with Product, Sales, Performance Marketing, and Creative teams to support acquisition, adoption, and retention. Track performance, apply customer and competitive insights, maintain consistent messaging, and manage stakeholders and competing priorities across assigned products.

Supports lender clients across implementation, testing, production support, and platform changes. Investigates issues, interprets business rules, validates system behavior against requirements, supports UAT and post-launch testing, maintains lender documentation and configuration artifacts, coordinates access requirements, and assists with incident resolution and product discovery. Acts as a functional bridge between clients and internal teams to ensure accurate solutions and a strong client experience.

Provides day-to-day support for automotive dealer clients, investigating inquiries, troubleshooting account issues, coordinating with Sales, Finance, Production, and Dealer Services, and communicating timely resolutions. Manages inbound and outbound client communications, maintains accurate CRM account information, prepares reports and presentations, analyzes performance and ROI data, and recommends account optimizations. The role requires strong customer service, communication, organization, analytical ability, and Excel skills.

Leads consumer marketing strategy and growth for AutoTrader and AutoHebdo, managing a multi-million-dollar budget and a Canada-based team. Responsibilities include analyzing performance drivers, optimizing regional and channel investments, steering performance marketing, shaping brand priorities, scaling social media, leading senior business reviews, influencing cross-functional teams, and developing talent. The role requires strong analytical, commercial, consumer marketing, leadership, and communication skills.

Leads the Activix CRM full-stack engineering team, combining people leadership, technical guidance, delivery management, and operational ownership. Responsibilities include hiring and coaching engineers, planning and tracking delivery, guiding architecture and code reviews, improving reliability and quality, supporting cloud and production operations, and promoting responsible AI-assisted engineering workflows. The role partners with Product and other teams to deliver scalable web, integration, and mobile applications.

Own end-to-end product design for automotive websites and e-commerce experiences. Design vehicle shopping, payment, financing, trade-in, and deposit journeys; simplify complex transactional flows; conduct research, usability testing, analytics, and experimentation; contribute to a shared design system; and collaborate with Product, Engineering, and Delivery to improve consumer conversion and dealership outcomes.

Troubleshoot and resolve escalated database and user-interface issues, identify root causes, recommend improvements, create bug-fix and enhancement tickets, support QA, manage third-party escalations, and complete special projects. The role requires SQL and database expertise, Microsoft Azure experience, server-management knowledge, and 2–5+ years of support experience.

Manages existing automotive dealer accounts through outbound inside sales, account development, customer service, advertising solution sales, negotiations, and post-sale support. Achieves revenue and sales targets, identifies customer needs, promotes digital media products, resolves issues, maintains account records, prepares KPI reports, and coordinates internal resources. Requires bilingual French and English communication, strong organization, problem-solving, product knowledge, and persuasive presentation skills.

Lead and develop a bilingual inside sales team to achieve revenue, customer acquisition, profitability, service, and quality targets. Responsibilities include coaching representatives, managing sales workflows and KPIs, analyzing trends, improving processes, supporting advertising programs, maximizing upselling, resolving customer escalations, and coordinating sales tools and reporting. The role requires hands-on team leadership, strategic execution, cross-functional relationship building, and periodic travel.

Own the vision, strategy, roadmap, execution, and long-term performance of a fintech product supporting automotive lending, dealer workflows, and lender experiences. Lead discovery, customer research, experimentation, requirements definition, prioritization, and cross-functional delivery with engineering, design, data, commercial, and operational teams. Use metrics and AI tools to guide decisions, communicate product direction, and deliver measurable customer and business outcomes across complex platforms.

Drives new customer acquisition and revenue growth for vAuto solutions among automotive dealerships. Responsibilities include prospecting, territory planning, discovery, product demonstrations, proposal development, negotiation, closing, pipeline and CRM management, forecasting, and relationship building with dealership decision-makers. The role requires consultative B2B sales expertise, strong business acumen, and the ability to meet sales targets while collaborating with internal teams on contracting and onboarding.

Own complex analytics engineering workstreams, design scalable analytical models and semantic layers, establish modeling and quality standards, improve AWS workload performance and reliability, and support AI-driven analytics capabilities. Partner with platform, product analytics, engineering, and governance teams; guide migrations and technical debt reduction; ensure privacy, security, and business fit; and mentor analytics engineers and analysts.

Lead and implement platform architecture across Consumer Conversion, write and review production code, debug cross-system issues, drive release readiness and operational excellence, establish engineering standards and SLOs, coach engineers, and connect technical decisions to business outcomes.

Lead commercial strategy for Marketplace and Software businesses: build business cases, prioritize growth opportunities, optimize pricing/packaging and monetization, partner cross-functionally, and translate data-driven insights into executive recommendations that drive sustainable revenue growth.

Lead design and implementation of scalable backend services and frontend features across a polyglot stack. Drive architecture, API design, testing, CI/CD, observability, and operational excellence. Use AI tools extensively to generate, test, debug, and document code. Mentor engineers, conduct reviews, participate in on-call rotations, and collaborate cross-functionally to deliver reliable, high-performance dealer-facing SaaS solutions on AWS.

The Senior Software Engineer will design and implement scalable systems using .NET and Angular, lead modernization initiatives, and ensure the reliability of production systems while collaborating with engineering teams.

The Senior Software Engineer will lead the redesign of an auto repossession platform, enhancing system resilience and integrating AI tools to improve operational efficiency. Responsibilities include system architecture, technical decision-making, and collaborative development across the software lifecycle.

As a Senior Data Scientist, you will design, build, and operate machine learning and GenAI systems, influence technical direction, and mentor junior data scientists, focusing on production ML systems.

Lead high-impact AI initiatives, develop ML products, collaborate with cross-functional teams, and mentor data scientists in a dynamic environment.