Teams at Array

Owns Array’s payment operations function, including client onboarding and lifecycle management, transaction monitoring, settlement, reconciliation, disputes, incidents, escalations, and partner relationships. Builds scalable processes, controls, reporting, and audit evidence while partnering with Product, Engineering, Finance, Legal, Compliance, and Risk. Leads payment operations teams, supports new payment capabilities, manages processors and sponsor banks, and improves reliability, efficiency, and regulatory compliance.

Lead complex enterprise SaaS deployments in a post-sales capacity, owning implementation strategy, integrations, timelines, quality, commercial outcomes, and stakeholder alignment. Improve deployment frameworks through automation, tooling, documentation, and scalable playbooks. Partner with Engineering, Product, Sales, and Customer Success to influence roadmaps, manage risks, forecast capacity, and support customer lifecycle delivery. Apply AI to accelerate solution design and continuous deployment improvement.

Manage and grow a portfolio of strategic B2B client accounts, overseeing deployment, launch, optimization, expansion, and renewal. Build trusted relationships, identify revenue opportunities, proactively resolve issues, and develop tailored solutions with Product, Marketing, and Deployment teams. The role requires understanding financial industry trends and client needs while using AI tools to accelerate work.