Jobs at Arctic Wolf

Design, implement, and operate security capabilities across endpoint, cloud, identity, and network environments. Build integrations and automation (scripting/APIs), extend vendor platforms, improve interoperability, monitor and optimize security services, and partner with engineering and IT teams to embed secure, scalable controls that reduce risk.

Build and maintain large-scale, cloud-based detection and threat-intelligence systems. Design, implement, and ship high-throughput streaming data pipelines and production-grade APIs, mentor engineers, lead architecture and cross-functional initiatives, remove technical debt, and ensure operational excellence including on-call support and security best practices.

Design, build, and operate scalable, cloud-native web applications and services for Security Services teams. Collaborate with UX and product teams, integrate AI tools, ensure reliability/performance, use CI/CD pipelines, and deliver production systems that improve security operations.

Manage and configure NetSuite and related business systems to support Finance, Procurement, Revenue, and accounting processes. Lead integrations, system administration, change initiatives, support, UAT, documentation, and governance to ensure scalable, compliant ERP operations and cross-team alignment.

Lead and scale a global technical support organization (Level 2/3) delivering customer-facing incident resolution, major incident command, I&O support, triage, metrics/dashboards, process improvements, tooling automation, and cross-functional escalations to ensure high service quality and customer satisfaction.

Lead and scale the Technical Lead organization for Security Services, setting technical strategy, KPIs, and operating model. Partner with Product and R&D to translate field signal into roadmap priorities, drive quality and continuous improvement, hire and develop leaders, and ensure measurable customer outcomes and operational leverage across security operations functions.

Lead messaging, positioning, and go-to-market strategy for MDR products. Develop marketing assets, enable Sales with tools and competitive insights, conduct market analysis, build personas/use cases, partner with Product and Pricing, design campaigns to drive awareness and revenue, and lead a small product marketing team.

Lead vision, architecture, and execution for Arctic Wolf's Endpoint Platform. Oversee 150+ global engineers to build cloud-native, scalable endpoint protection (EDR/XDR), embed AI/ML, improve telemetry processing, and establish DevSecOps, CI/CD, observability, and secure SDLC practices. Partner across Product, AI, Cloud, and Threat Research and recruit and develop engineering leadership to increase velocity, quality, and platform resiliency.

The Principal Developer will lead the technical direction of the Exposure Management product area, contribute to architectural decisions, mentor engineers, and ensure high engineering standards across teams.

Lead messaging, positioning, and go-to-market for Arctic Wolfs MSP channel. Conduct market research, develop sales and marketing content, run product launches, enable partners and sales, and manage cross-functional projects to drive channel growth.

Lead and manage Tools & Systems engineering teams to deliver non-cloud services, hardware, and test environments. Drive execution of product roadmaps, enforce secure coding and ISMS practices, remove blockers, manage hiring and budgets, mentor engineers, and improve engineering processes across the R&D organization.