Applied Systems
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As a Technical Product Manager, you will develop and optimize Cloud-Based Data Solutions using Google Cloud and BigQuery, drive product strategy, collaborate with cross-functional teams, prioritize product features, conduct market research, and manage the product development lifecycle.
Lead strategic customer support for several key accounts, collaborating with various teams to enhance the support experience. Perform analysis of support cases, track customer trends, and participate in improvement initiatives. Act as a key contact for customer technical inquiries and represent support in client meetings.
The Associate Product Instructor will be responsible for training clients on Applied products, completing onboarding assessments, delivering training in a co-teaching capacity, and preparing engagement follow-ups. They will focus on client training during the implementation process and advance their own knowledge for more challenging courses.