Teams at American Express

Supports the Canada leadership team with strategic planning, enterprise initiatives, competitive intelligence, data analysis, budgeting, leadership development, colleague engagement, and internal communications. Manages cross-functional processes, projects, committees, and task forces while building relationships across local and international stakeholders. Develops presentations and actionable insights, communicates complex information clearly, and contributes to growth strategy and organizational priorities.

Leads American Express Canada’s new customer acquisition strategy, investments, and execution across media, search, referrals, digital, mobile, telesales, partnerships, and other channels. Owns lead generation, prospect targeting, acquisition efficiency, commercial card growth initiatives, and collaboration between product and acquisition teams. Manages a significant marketing budget, drives innovation and profitable growth, builds cross-functional relationships, and develops organizational talent.

Leads strategic planning and enterprise initiatives for American Express Canada’s executive office. Responsibilities include annual and long-term planning, competitive intelligence, data analysis, executive communications, leadership-team agenda management, organizational planning, budgeting, talent development, cross-functional coordination, and delivery of key business outcomes. The role partners with senior stakeholders across Canada and globally, influences without direct authority, and manages a Manager Assistant and Analyst.