Jobs at AlayaCare

Leads AI-enabled transformation of marketing processes, from campaign and content workflows to market insight, sales readiness, and product adoption. Maps current processes, establishes baselines, designs simpler future states, builds and pilots AI tools and automations, measures results, develops business cases, and leads adoption. Requires B2B marketing experience, process improvement, AI solution building, data literacy, stakeholder influence, and four to six years of relevant experience.

Supports employees and managers with routine People questions, employee lifecycle changes, HRIS data, workforce reporting, employment documentation, payroll directives, and People programs. The role also identifies opportunities to simplify or automate HR workflows using AI and HR technology, while escalating sensitive matters appropriately and maintaining confidentiality.

Manage customer collections, payment applications, account reconciliations, and dispute resolution. Analyze receivables aging and collection performance to support cash-flow forecasting, reconcile receipts to the general ledger, assist with month-end close, and improve processes and controls. The role also requires professional customer communication, accurate financial recordkeeping, and responsible use of AI tools while protecting privacy and security.

Serves as the strategic People Business Partner for North America's Revenue organization, advising leaders on employee relations, organizational design, workforce planning, succession, talent strategy, performance, and organizational change. Leads complex investigations, HR initiatives, workforce analytics, manager training, and responsible AI adoption in People practices. Mentors associate People Business Partners and champions fair, inclusive talent decisions.

Lead product marketing strategy and execution for the US Home Care business. Own the tri-annual release process, develop positioning and competitive differentiation, build buyer personas and journeys, and create internal enablement materials. Partner with Product, Sales, Customer Success, Education, and Marketing to drive feature adoption, retention, launch effectiveness, and commercial impact. Conduct market research, support thought leadership, refine pricing and packaging, and responsibly apply AI tools.

Lead North American accounting and reporting under IFRS for Canadian and U.S. entities. Manage month/quarter/year-end close, revenue recognition (IFRS 15) for SaaS subscriptions, tax filings, audits, intercompany accounting, and coaching the accounting team. Partner with FP&A and Revenue Ops to improve processes via NetSuite, automation, and AI-enabled tools.