Jobs at Akamai Technologies

Develop scalable backend software and tools for upgrading and deploying thousands of production servers. Responsibilities include production error audits, log analysis, CI/CD pipeline maintenance, customer escalation triage, bug resolution, incident response, root cause analysis, and process automation. The role uses backend technologies, scripting, containerization, and internet optimization techniques in a flexible cloud and edge computing environment.

Develop and manage mission-critical infrastructure services for Akamai’s cloud lab platform. Build deployment stacks for test datacenters, design observability and monitoring solutions, improve deployment and configuration performance, and collaborate with engineering, architecture, and site reliability teams. The role requires strong Infrastructure as Code, Python, REST API, container orchestration, development-environment tooling, and relational database experience.

Sell Akamai solutions to new major accounts in Canada, build C-level relationships, develop strategic sales plans, manage channel/reseller partnerships, drive high-volume pipeline, and negotiate contracts to ensure customer adoption and satisfaction.

Serve as a dedicated technical advisor for enterprise customers using Akamai cloud compute solutions. Drive adoption, retention, and cloud consumption growth by developing success plans, advising on workload placement, performance optimization, and AI inferencing use cases. Collaborate cross-functionally to resolve issues, run business reviews, and manage customer success metrics (retention, NPS, cloud consumption).

Serve as the customer-facing security lead for Akamai product integrations, drive account team delivery and customer success, identify service improvements, manage technical projects and priorities, and communicate with internal and external stakeholders to ensure high-quality integration and support.

Lead test strategy and build scalable automated test frameworks for a custom Linux kernel. Validate performance, reliability, and security; develop test suites for kernel enhancements and VM software; debug low-level system issues; enhance CI/build automation; provide technical leadership and mentor junior engineers.