Teams at Air Liquide

Manage inbound and outbound sales to industrial customers: advise on products/pricing, qualify leads, generate quotes, process orders, maintain inventory and displays, upsell/cross-sell, resolve inquiries, and support account retention and growth.

Develops sales and profitability across a portfolio of accounts by assessing customer needs, delivering tailored solutions, negotiating contracts, and identifying upselling and cross-selling opportunities. Serves as the primary client contact, strengthens long-term relationships, addresses concerns, and collaborates with internal teams to support enterprise growth.

Leads AI and digital transformation initiatives by owning product vision and roadmaps, identifying high-impact automation opportunities, ensuring AI governance and compliance, managing adoption and change, and tracking KPIs and ROI. Partners with operations, marketing, customer success, finance, IT, legal, compliance, security, regional teams, patients, and associates to improve digital experiences, operational excellence, competitiveness, and supply-chain workflows.