Teams at AI Acquisition

Own a portfolio of active clients across onboarding, growth, scale, and at-risk stages. Diagnose blockers across offers, funnels, campaigns, sales, and fulfillment; manage expectations; resolve escalations; conduct workshops and calls; identify upsell opportunities; and maintain accurate account documentation. The role requires consulting business owners, understanding B2B lead generation and payment flows, handling difficult conversations, and operating autonomously in a fast-moving, AI-focused environment.

Own at-risk customer relationships involving dissatisfaction, disengagement, cancellations, refunds, and lost confidence. Investigate customer journeys, diagnose root causes, troubleshoot issues, lead de-escalation and recovery conversations, coordinate cross-functional resolution, and maintain customer ownership through completion. The role requires consultative communication, sound commercial judgment, accurate documentation, and the ability to identify recurring retention issues and recommend improvements.

Serve as a trusted strategic growth partner to founders and business owners. Diagnose commercial constraints across positioning, acquisition, sales, delivery, and operations; recommend priorities; and translate strategy into accountable execution. Lead high-level client conversations, identify risks, improve revenue performance, coordinate teams, and maintain the broader commercial picture. The role requires strong judgment, B2B go-to-market knowledge, founder-level communication, structured execution, and practical AI fluency.